
Cuisinart CHW-12 Coffee Plus 12-Cup Programmable Coffeemaker with Hot Water System, Black/Stainless
Product Details
View the Product Manual[PDF] |
Product Dimensions:
10.8 x 12.4 x 16.5 inches ; 9 pounds
- Shipping Weight: 10 pounds (View shipping rates and policies)
- Shipping: This item is also available for shipping to select countries outside the U.S.
- Shipping Advisory: This item must be shipped separately from other items in your order. Additional shipping charges will not apply.
- Product Code: B003KYSLMC
- Item model number: CHW-12
- Average Customer Review:4.0 out of 5 stars style="margin-left:-3px">See all reviews (419 customer reviews)
- Hot Water System lets you enjoy instant soups, teas, cocoas and more
- Fully automatic with 24 hour programmability, auto shutoff, 1-4 cup setting, Brew Pause, carafe temperature control (low, medium,high) and self clean function
- 12-Cup glass carafe has a drip-free pour spout and a comfortable handle for easy serving
- Includes: 2 charcoal water filters and a permanent gold tone filter that ensures only the freshest coffee flavor flows through. Measuring scoop. Instruction book
- Measures 10.2 by 8.6 by 14.4 inches; 3-Year limited warranty
- On/Off Button
Use to turn your Coffeemaker on and off. Works in tandem with the Function knob. - Clock Display
Displays time of day, Auto On, and Auto Off times. - Hour and Minute Buttons
Use to set hours and minutes for time of day, Auto On, and Auto Off times. - 1–4 Cup Setting with Indicator
Improves extraction, flavor and temperature when brewing fewer than 5 cups. - Clean Indicator
Indicates time to clean Coffeemaker to remove calcium buildup. - Carafe Temperature Knob
Set the heater plate to Low (L), Medium (M), or High (H) to keep coffee in the carafe at the temperature you prefer. - Function Knob
- PROG: Select to program Auto On time. Coffeemaker can be programmed to automatically start brewing up to 24 hours in advance.
- AUTO ON: Select to automatically start brewing coffee at the time you’ve programmed.
- AUTO OFF: Select to program your Coffeemaker to automatically shut off up to 4 hours after brewing.
- BREW: Select to begin brew cycle when On button is pressed.
- CLOCK: Select to program time of day.
Hot Water System Controls
- On/Off Button
Use to turn your Hot Water System on and off. - Water Ready Indicator
Indicates when water is heated. - Add Water Indicator
Indicates when water should be added. - Safety Feature
(Shown in the locked position)
Product Description
Amazon.com Product Description
Product Features


• 12-Cup Carafe with a drip-free pour spout and a comfortable handle
• Fully Automatic with auto-on and auto shutoff, self-clean function and 1-4 cup setting. Blue backlit LCD with digital clock brightly displays everything at an easy-to-read glance
• Carafe Temperature Control offers a heater plate with High, Medium and Low settings to keep coffee at the temperature you prefer
• Brew Pause feature lets you enjoy a cup of coffee before the brewing cycle has finished
• Charcoal Water Filter and Gold Tone Filter remove impurities that can alter the taste of your beverages
• Hot Water On Demand heats up fast to let you enjoy oatmeal, soup, tea, cocoa, and more any time you like. Simply press the lever to dispense hot water
• Easy to Use indicator lights let you know when water is hot and ready to dispense, and when it’s time to refill
• Removable Drip Tray leaves you plenty of room for tall travel mugs
• Separate Hot Water System has its own power button and 54-ounce water reservoir; operates independently or at the same time as the coffeemaker
• Safety Feature prevents hot water from being dispensed
• Charcoal Water Filter removes impurities that can alter the taste of your beverage
• Limited 3-Year Warranty
• BPA Free: All materials that come in contact with water or coffee are BPA Free
Coffeemaker Controls


The Perfect Cup of Coffee
Element 1: Water
Coffee is 98% water. The quality of that water is as important as the quality of your coffee. If water doesn't taste good from the tap, it won't taste good in your coffee. Cuisinart includes a charcoal water filter to remove chlorine, bad tastes and odors, for the purest coffee flavor, every time you brew.
Element 2: Coffee
While coffee is 98% water, all of the flavor comes from the beans. To achieve the same great taste you enjoy at a coffee bar, you need to use the same quality of coffee. If you choose to grind your own beans, buy them fresh and whole. Buy only about a two-week supply at a time, because once the bean is broken, its flavor degrades quickly.
Element 3: Grind
The grind is critical for proper flavor extraction. If the grind is too fine, over-extraction and bitterness will result. Too fine a grind may also clog the filter. If grind is too coarse, the water will pass through too quickly and the maximum flavor will not be extracted. When grinding your own beans, we recommend a medium-fine grind.
Element 4: Proportion
Coffee that is too strong or too weak is always a disappointment. Follow the recommended portions of ground coffee in the instructions under Brewing Coffee, and later adjust the amount to suit your taste.
Customer Reviews
See all 419 customer reviews
Since we don't usually need a full pot of coffee except on weekends -- I typically just grab a Starbucks "Via" instant coffee on the way to work in the morning (a pretty remarkable innovation, by the way) -- I was attracted to the hot water dispenser on this coffee maker. I like it particularly because of its 58-ounce capacity -- meaning that you don't have to keep refilling it if you're just using it once each morning to fill a car mug. My wife prefers tea to coffee, and she loves being able to get a cup of really hot water whenever she likes. (We fill it with spring water, and the results are superb.) I haven't had any problem with the "add water" light, as another reviewer apparently did. I was concerned about squandering energy by keeping a reservoir of water constantly hot, but it doesn't. It keeps only about 13 ounces of water at serving temperature; the rest of the reservoir is unheated. It doesn't take all that much energy to keep 13 ounces of water hot. And if you know you won't be wanting hot water for a while, you can just turn it off with the on/off button. I had expected it to heat water instantly through some kind of coil system -- much like an under-sink unit does -- but not so. As a result, if the unit hasn't been on, there's about a 3-minute wait for the water to reach the right temperature. I gave it 4 stars instead of 5 because I wish the hot water dispenser were programmable in the way the coffee maker is, but it isn't. You have to start it manually. (No - you can't use an outlet timer because the unit has an electronic on/off switch.) I also wish the hot water dispenser had a temperature adjustment (the coffee maker does); the water it dispenses is so hot that I have to wait for several minutes before I can drink any beverage I make with it. Finally, some Cuisinart coffee makers have a strength adjustment but this doesn't. But these are minor quibbles; it's still a great appliance. The coffee maker itself works as well as an automatic drip coffee maker can -- always a function of trial-and-error at the beginning (what kind and how much coffee you use). It uses a cone filter (#4) -- which in my humble opinion always delivers better coffee than the flat filters used in so many other coffee makers -- including a lot of Cuisinart models -- and the water is sprayed onto the coffee by a showerhead array in the reservoir lid. (Tip for review "Me2": Pour water into the coffee maker by putting the lip of the carafe on the rear LEFT corner and pour it in that way. It's a lot easier and you won't spill any.)